Information We Collect on our Site
A person or entity applying for an account with us on our Site may provide us with certain personal information (such as name, email address, phone number, etc.) relevant to our provision of services.
In addition, we also collect information automatically from customers and Site users, as follows:
Cookies. Archonic and our service providers may use session ID cookies and persistent cookies, as well as other tracking technologies to compile statistics about our Site users. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while others are used to enable a faster accessibility or to allow us to track your activities at our Site, including your IP address, page(s) you visited and any keyword searches you conducted on our Site. Most web browsers automatically accept cookies, but you may edit your browser options to block them in the future, if you so prefer. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.
Third-Party Analytics. We use third-party applications such as Google Analytics to evaluate usage of our Site. We and our third-party providers also may use other analytic means, such as clear GIFs to evaluate our Site and to help us improve our Site, performance and user experiences.
How We Use Information Collected on Our Site
We may use the information we collect on our Site for account management purposes, such as to create and administer your account, to respond to your customer service requests and to communicate with you in accordance with our terms of service.
Cookies, web beacons and related monitoring technologies enable us to track user trends, preferences and patterns. The information helps us provide improved services, develop new products, and provide customized content, including targeted advertising. As such, we may send periodic promotional or informational emails to customers and other users of our Site, including newsletters. You may opt out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any purchases. We do not use the information we collect via our Services to market Archonic services.
You may opt out of many website third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information regarding this practice by NAI members and DAA members, including how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.networkadvertising.org/optout_nonppii.asp (NAI) and www.aboutads.info/choices (DAA).
Opting out of one or more NAI member or DAA member networks (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on our Site or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your opt out may no longer be effective. Additional information is available on the NAI and DAA websites accessible by the above links.
How We Share Information that We Collect on our Site
We may provide the aforementioned third-party advertisers with information about your usage of our Site. We do not share your personal information collected on our Site, such as name, email address, or other personal information with these third parties. These third parties may collect IP address and related site usage data; however we don’t permit them to collect your name, contact information or other personally identifiable information through our Site.
Archonic may share some information about our Site users with advertisers, business partners, and other third parties. Such information may include, for example, your IP address, pages(s) you visited and keyword searches you conducted on our Site. This information may allow such third parties to provide you customized advertising. You can opt-out from getting these third party advertising by following the instructions discussed on the previous section.
In addition, Archonic may partner with other parties in connection with the various services offered on our Site, such as credit card processors or email delivery services. In such instances, we may share limited personal information that is necessary for the third party to provide its services. These companies are only permitted to use this information on our behalf.
Archonic provides information services to its business customers. As part of these services, Archonic may provide call recording and other analytics services to its customers related to the telephone calls made to their business.
Information Collected and Used in Connection with Our Services
For the purpose of providing Services to our customers, we collect information related to calls placed to their business, such as caller ID information of the caller, and may link this information to data made available by third party providers.
We may collect sensitive information as part of providing Services to our customers such as information or an opinion (that is also personal information) about an individual’s racial or ethnic origin, health, political opinions, philosophical beliefs, criminal record and sexual orientation, inter alia.
We use the information collected through our Services for the purposes of providing our Services on behalf of our customers and to provide our customers with reports and metrics about the inbound calls to their business.
We collect information under the direction of our customers and have no direct relationship with the individuals whose personal information we process. If you are an individual who would no longer like to be contacted by one of our customers, please contact them directly. You have the right to access your personal information. An individual who seeks access, or who seeks to correct or delete their personal information, should direct their query to our customer. If a customer requests us to correct or delete their personal information, we will respond within a reasonable timeframe.
Other Ways We May Share Information
A user’s information (as well as any other information we collect via our Site or the Services) may be transferred to the acquiring company if we experience a change in ownership, such as acquisition by or merger with another company, or in the case of bankruptcy.
Access and Retention
Upon request, we will provide you with information about whether we have any of your personal information. Our customers may access, change or delete most of their personal information on record with us, by logging into their account and updating it. If you have any questions or need assistance in changing, deleting, or accessing your information, you may contact us at firstname.lastname@example.org. We will respond to your request to access within 30 days.
We will retain information (including information we collect on behalf of our customers) for as long as reasonably necessary for our business purposes including as needed to provide services to customers whose account remains active and in good standing, as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information is important to us. We have implemented safeguards, including where appropriate SSL encryption for sensitive data in transmission, to protect the personal information submitted to us. No method of transmission over the Internet, or electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at email@example.com.
Archonic may decide to change this Policy from time to time. If and when we do, we will post the changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. If we make any material changes we will endeavor to notify you via email or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any questions or concerns regarding this Policy, you may contact us using any of the following:
244 Fifth Avenue, Suite D151
New York, N.Y. 10001
Phone: (646) 793-4090
Effective June 1, 2019